Refund policy

Returns and Exchanges:

At TIKO DESIGNS LLC, we prioritize the satisfaction of our customers. While we typically do not accept returns or exchanges for personalized products, we understand that your satisfaction is paramount. Therefore, we may provide a replacement or refund if you are not satisfied with your purchase, subject to the conditions below:

Conditions:

• Customers must contact us within 15 days of receiving their order to report any issues or dissatisfaction.
• Proof of damage, defect, or dissatisfaction may be required for refunds or replacements.
• Items must be unused and in the same condition as received.
• Proof of purchase must be provided.

Refunds or Replacements:

• In cases where a refund or replacement is granted, customers will not be required to send back the product.

Contact Us: If you have any concerns or need assistance with your order, please contact us promptly at tikodesignsllc@gmail.com or via Instagram @tikodesignsllc. We are committed to resolving any issues promptly and ensuring your satisfaction with our products.